Enjoy Senior, Military Discounts, and More!
- Home
- FAQs
Frequently Asked Questions
General
-
- There are two line items on a standard move: labor and travel.
- Labor is charged hourly and is variable.
- Travel time is uniquely calculated for each move and charged as a flat fee.
- All hourly charges are prorated in 15-minute increments.
- There are two line items on a standard move: labor and travel.
-
- We accept cash, debit, credit and check.
-
- Yes, there is a deposit to book your move with us. Our standard deposit amount is $100.
-
Yes. We have a two-hour minimum charge.
-
- The trucks we use range anywhere from 12’ to 26’, depending on project scope. The trucks we own and use the most are 24’ box trucks.
-
Our residential moving services cover every step of your move, from packing and loading to transportation and unpacking. As experienced apartment movers and a trusted residential moving company, we handle moves for homes, condos, and apartments with care. We ensure your belongings are protected throughout the process, making your move smooth and stress-free.
-
Hiring a professional residential mover saves time, prevents damage, and ensures your belongings are transported safely. Our team provides full home moving services and household moving services, offering efficiency, safety, and convenience. Whether you’re moving locally or to a new city, our condo moving company takes care of the details so you can settle in comfortably.
-
Professional office movers manage every aspect of your business relocation, from packing workstations and moving office furniture to safely handling electronics and documents. As a reliable office moving company, we ensure minimal downtime and efficient transitions. Our office moving services are ideal for small offices, large corporations, and everything in between
-
Our corporate moving services streamline the relocation process by providing detailed planning, labeling, and professional handling of equipment. We specialize in moving office equipment safely and efficiently. As a commercial office moving company, we prioritize organization, speed, and care to get your business back up and running quickly.
-
Our professional moving packing services include wrapping, labeling, and securing all items for transport. We use high-quality materials and offer a moving packing storage service if you need temporary storage. Whether you’re moving across town or across the country, we provide full service packing and moving for maximum protection.
-
Yes, we supply all the necessary packing moving boxes and materials to make your move easier. Our team ensures your fragile, bulky, and valuable items are properly packed and secured. With our comprehensive moving packing services, your items stay safe and organized from start to finish.
-
Our furniture delivery service handles pickup, transport, and setup of your furniture with care and precision. Whether you need furniture movers for a single item or a full home delivery, we ensure timely and damage-free service. Our furniture transport services cater to both residential and commercial clients.
-
Yes! We provide furniture moving services for homes, offices, and retail spaces. From heavy sofas to delicate antiques, our moving furniture services team ensures safe and efficient handling. We also offer residential furniture delivery for newly purchased or relocated furniture pieces.
-
Our long distance moving services are designed for safety, efficiency, and peace of mind. As a trusted long distance moving company, we handle logistics, tracking, and secure transport of your belongings. Our professional movers long distance ensure your items arrive on time and in perfect condition.
-
Our long distance movers use quality packing materials, secure trucks, and GPS tracking for transparency and safety. We customize our long distance moving plans based on your timeline and budget. From start to finish, we make interstate and cross-country moves hassle-free and dependable.
-
Our packing and unpacking services save you time and reduce stress during your move. Our experts handle every step, from careful packing services for moving to efficient unpacking services at your new home. With our comprehensive pack and unpack service, you can settle in faster and worry less.
-
Yes, we provide a full moving unpacking service that includes unpacking, organizing, and removing packing materials. Our house unpacking service ensures your new space is ready for living or working immediately. You won’t have to lift a finger, our team handles everything efficiently.
-
Custom wood crates are ideal for fragile, valuable, or irregularly shaped items that need extra protection during transport. Our crating service designs and builds custom wooden crates to fit your specific items. This ensures maximum safety during both local and long-distance shipping.
-
Yes! We provide durable commercial crates for industrial and commercial shipping needs. Our packing and crating services help businesses transport equipment, artwork, and machinery safely and securely. Each crate is customized to meet your exact dimensions and protection requirements.
Long Distance Moves
-
We currently do not provide interstate services. Although it is our aspiration to eventually offer this service, we don’t currently meet the USDOT requirements to cross state lines. However, we can move you anywhere in the Lone Star State.
-
No. Just like a local move, the cost structure is as follows:
- Hourly for the LOAD and UNLOAD
- Flat rate for the drive time
-
Yes. The standard deposit for a long distance move is 50% of the Travel Charge.
Services Offered
-
Yes. For example, if you’re unloading your own moving truck or portable storage unit into your new home, that is something we can help you with.
-
Yes, we offer both packing and unpacking services (as well as packing supplies!).
-
Absolutely. Whether moving home or office, the Round Table team can deliver!
-
We can. If you have something large like a gun safe, we can get that moved for you. We currently do not move grand or baby-grand pianos, but we will move any upright pianos you might have.
-
We sure do! If you’re short on time, we recommend doing this yourself, but our team is prepared and more than happy to take care of most assembly needs. The only things we don’t like to take apart are pieces made of MDF or other composite material.
-
Yes, we are certainly equipped and willing to do so. We ask that any customer that requires this service to sign our form acknowledging the request, and we’ll get that taken care of for you.
-
T.V. mounting is currently not a service offered by our company.
-
Round Table Moving Company does not currently offer storage services. However, we would be happy to help you find a storage facility that suits your specific needs.
My Estimate
-
Your hourly rate is determined by the following variables- number of trucks, size of crew, type of work (packing or moving) and current demand.
-
We aspire to be as precise as possible with every estimate for every customer. However, there are always unforeseen variables that may cause the duration of a move to fluctuate. To account for this, we provide a 2 hour labor range for most jobs.
-
Giving accurate, realistic estimates is very important to us, so we guarantee that your move WILL NOT cost more than estimated as long as the scope of the project does not change.
- Please note that a change in the scope of work will nullify this guarantee. Examples of this are: changes to inventory of items being moved, undisclosed steps involved, undisclosed stops, etc.
-
Valuation is the industry term for “coverage” or “liability” in the instance of damages incurred during the move process. Valuation is not insurance. Licensed movers are required by federal and state law to offer every customer two (2) options for valuation.
-
Every customer has two options for valuation: Increased Value Protection or Released Value Protection. Please note that different companies may use varied terminology when referring to these options. Always be sure that you understand the choices you’re being given before making your selection.
-
Increased Value Protection covers your items for full repair or replacement value up to $5 per pound per article. You may waive Full Value Protection in lieu of “Released Value Protection”.
-
Released Value Protection is the minimum liability coverage a carrier (mover) must offer if a customer waives their right to Increased Value Protection. Released Value Protection is free, and the minimum liability coverage is 60 cents per pound per article.
-
Your decision will have no effect on the care with which we handle your move. We operate meticulously to mitigate risk of damage as much as possible, regardless of the valuation chosen.
Move Day
-
Yes, absolutely. As our customer, our team will always be happy and willing to accommodate you whenever possible. Please keep in mind that any items added will not be reflected by the estimate and will extend the duration of your move. Adding items will also nullify the guarantee on your estimate.
-
Payment is due at the end of every move. For multiple-day projects, payment is due at the end of each work day for services and materials rendered.
-
Our team is equipped with a mobile POS system and will be able to process your card on site. We can also accept remote payments via digital-payable invoice.
-
Yes. We recommend having someone you trust available to oversee the move and sign the paperwork in your stead.
-
We are equipped to perform your move in most inclement weather. If we deem a situation dangerous for our team, we will have to stop the project. We will then reschedule your move at no additional cost to you.
Ready to Start Moving?
Contact us today to plan your move with our trusted team!